Servicio al Cliente

Last updated: Oct 7, 2018

PLEASE CAREFULLY READ THESE TERMS OF USE AND CONDITIONS OF SALE BEFORE PLACING AN ORDER ONLINE OR OTHERWISE USING THIS WEBSITE OR ANY OTHER Multymarketing USA LLC WEBSITE. THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND Multymarketing USA LLC.

This website located at www.multydrink.com (the “Website”) is owned and operated by MULTYMARKETING (USA), Inc. and its affiliates (collectively “Multymarketing USA LLC” or “we”). These Terms of Use and Conditions for Sale, and any amendments or supplements to it, together with our Privacy Policy (collectively, the “Agreement”) form a legally binding agreement between you and Multymarketing USA LLC, and governs your access to and use of any Multymarketing USA LLC Website, any order you place through an Multymarketing USA LLC website and your use or attempted use of our products and services (collectively, “Your Use”).

By accessing or using the Website, you are agreeing to be bound by this Agreement and shall be enforceable in the same way as if you had signed this Agreement.

THIS AGREEMENT INCLUDES A MANDATORY ARBITRATION AGREEMENT, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY CLAIM TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN COURT. IF YOU WANT TO OPT-OUT OF THIS MANDATORY ARBITRATION AGREEMENT, SECTION 15 BELOW DESCRIBES THE PROCEDURES YOU MUST FOLLOW TO DO SO. THE ARBITRATION AGREEMENT ALSO INCLUDES A CLASS ACTION WAIVER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ANY CLAIM INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, PLEASE DO NOT USE THE WEBSITE, DO NOT ORDER, AND DO NOT USE AN Multymarketing USA LLC PRODUCT.

Eligibility

In order to use the Website, you must be 18 years or older and have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws. The Website is not intended for children under the age of 18 and no person under the age of 18 may use the Website. If you use the Website, you are affirming that you are at least 18 years old.

Automatic Renewal Terms

If you are placing an order online or by telephone as part of our automatic renewal program, your membership in the program will remain in effect until it is cancelled. If you sign up for an automatic renewal program on the Website in connection with your purchase, the payment card you provide will be charged the amount stated on the web page corresponding to the product you purchase, and your payment card will automatically be charged the same monthly amount every thirty (30) days thereafter.

IF YOU ARE A MEMBER OF OUR AUTOMATIC RENEWAL PROGRAM AND YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SUCCESSIVE SHIPMENT OR INSTALLMENT AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT. IF YOU WISH TO CANCEL YOUR PARTICIPATION IN OUR AUTOMATIC RENEWAL PROGRAM, YOU MAY DO SO BY CALLING A CUSTOMER SERVICE REPRESENTATIVE AT THE TELEPHONE NUMBERS LISTED ON THE WEBSITE UNDER CUSTOMER SERVICE. You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate (e.g., change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid. Changes to such information can be made by calling a customer service representative at the telephone numbers listed on the Website or by calling +1 (239) 784-9550.

Return/Refund Policy.

Ou may return items in accordance with the Return Policy instructions that accompany your product shipments or, if you are uncertain about your right to return the product, you may also call Customer Service at +1 (239) 784-9550 for assistance. Multymarketing USA LLC will refund your payment when your product is timely returned (with an authorized RMA number) or cancelled, and within seven (7) business days of our receipt of the returned product if purchased using third-party credit, such as a Visa or MasterCard.

User-Generated Content

Subject to the limitations set forth herein, you may be able to upload any photographs, comments, video clips, reviews and other communications and content to the Website (“Your Content”). Unless we indicate otherwise, by posting or submitting Your Content to the Website, you grant Multymarketing USA LLC a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content, and the name submitted in connection with such content, throughout the world in any media now known or hereafter conceived. Multymarketing USA LLC and its affiliates are free to use any ideas, concepts or know-how contained in Your Content for any purpose whatsoever including, but not limited to, developing, manufacturing, distributing and marketing products using such information. Multymarketing USA LLC is under no obligation (i) to maintain Your Content in confidence; (ii) to pay to you or any third party any compensation for any Your Content; or (iii) to respond to any Your Content. You are and shall remain solely responsible for Your Content.

You represent and warrant that (a) you own or otherwise control all of the rights to Your Content; (b) that Your Content is accurate; and (c) that use of Your Content does not violate this Agreement and will not cause injury to any person or entity.

We will not be responsible or liable to you or to any third party for the content or accuracy of Your Content. Multymarketing USA LLC has the right, but not the obligation, to monitor and edit or remove any activity or content. Multymarketing USA LLC takes no responsibility and assumes no liability for Your Content or for any of Your Content posted by a third party.

User Conduct

You must only use the Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may not without our prior written consent:

(i) copy, reproduce, rent, lease, loan or sell content retrieved from the Website;

(ii) modify, distribute, or re-post any content on the Website for any purpose; or

(iii) use the content of the Website for any commercial exploitation whatsoever.

In using the Website, you further agree:

(a) not to disrupt or interfere with the security of, or otherwise abuse, the Website, or any services, system resources, accounts, servers, or networks connected to or accessible through the Website or an affiliated or linked Website;

(b) not to disrupt or interfere with any other user's enjoyment of the Website or affiliated or linked Website;

(c) not to upload, post, or otherwise transmit through or on the Website any viruses or other harmful, disruptive, or destructive files;

(d) not to use, frame, or utilize framing techniques to enclose any Multymarketing USA LLC trademark, logo, or other proprietary information (including the images found on the Website, the content of any text, or the layout/design of any page or form contained on a Website page) without Multymarketing USA LLC express written consent;

(e) not to reverse engineer, or create derivative works based on the Website or any content (including, without limitation, any software) available through the Website.

(f) not to use meta tags or any other “hidden text” utilizing an Multymarketing USA LLC name, trademark, or product name without Multymarketing USA LLC express written consent;

(g) not to deeplink to the Website without Multymarketing USA LLC express written consent the an sponsor

(h) not to create or use a false identity on the Website, share your account information, or allow any person besides yourself to use your account to access the Website;

(i) not use the Website to collect or store personal data about others;

(j) not to attempt to obtain unauthorized access to the Website or portions of the Website that are restricted from general access;

(k) not to post any material that is knowingly false or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or is otherwise in violation of any law. You further agree not to post any copyrighted material unless the copyright is owned by you;

(l) to be bound by the product submission policies of Multymarketing USA LLC, including that any product submission you may make to Multymarketing USA LLC will not be held in confidence by Multymarketing USA LLC and is not proprietary, that Multymarketing USA LLC may use the product submission and any aspect thereof for any purposes in Multymarketing USA LLC sole discretion; and

(m) to comply with all applicable laws regarding your use of the Website.

Protection of Intellectual Property Rights and License

You acknowledge that content available through the Website, including, without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, and content provided by suppliers, sponsors, or third-party advertisers (“Intellectual Property Rights”), is protected by copyright, trademarks, patents, or other proprietary rights and laws. You are hereby granted a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the Website for the sole purpose of using or placing an order via the Website, provided that you do not remove or obscure the copyright notice or other notices displayed on the content. Except as expressly provided in this Agreement, nothing contained in this Agreement or on the Website shall be construed as conferring any other license or right, expressly, by implication, by estoppel, or otherwise under any of Multymarketing USA LLC or a third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.

Health Disclaimer Regarding Information Provided on the Website

THE INFORMATION (INCLUDING, WITHOUT LIMITATION, ADVICE AND RECOMMENDATIONS) ON THE WEBSITE IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION BEFORE STARTING ANY NEW TREATMENT. WE SUGGEST CONSULTING WITH A PHYSICIAN BEFORE USING ANY Multymarketing USA LLC PRODUCTS.

Disclaimer of Warranties With Respect to Use of the Website

EXCEPT WHERE INAPPLICABLE OR PROHIBITED BY LAW, INCLUDING IN THE STATE OF NEW JERSEY, THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, Multymarketing USA LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Multymarketing USA LLC DOES NOT MAKE ANY WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT IT WILL BE FREE OF DEFECTS. Multymarketing USA LLC MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEBSITE.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE PROVIDE INFORMATION ON THE WEBSITE FOR INFORMATIONAL PURPOSES ONLY. IT IS NOT MEANT AS A SUBSTITUTE FOR THE ADVICE OF A DOCTOR OR OTHER HEALTH CARE PROFESSIONAL. YOU SHOULD NOT USE THE INFORMATION AVAILABLE ON OR THROUGH THE WEBSITE FOR DIAGNOSING OR TREATING A MEDICAL CONDITION. YOU SHOULD CAREFULLY READ ALL PRODUCT INSTRUCTIONS PRIOR TO USE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Multymarketing USA LLC OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Links to Other Websites That Multymarketing USA LLC Does Not Control

The Website may provide links to other websites or resources, including advertisers, over which Multymarketing USA LLC has no control. These links are provided solely as a convenience to users and should not be construed as an endorsement by Multymarketing USA LLC of content, items, or services on those third-party websites. You access, view and use such website links, including the content, items or services on those websites, solely at your own risk. Multymarketing USA LLC makes no representations or warranties with respect to the content, ownership, or legality of any such linked websites. You agree that Multymarketing USA LLC has no responsibility or liability for the availability of such external websites or resources, or for the content, advertising, products, or other materials available through such websites or resources. When you leave the Website via a link to another website, you will be subject to the Privacy Policy and the Terms of Use of such other website.

Purchasing Items from Us

Product Representations. Multymarketing USA LLC reserves the right to discontinue or change specifications, and prospectively change prices on products, in each case without incurring any obligation to you. Multymarketing USA LLC takes reasonable precautions to try to ensure that the prices quoted on the Website are correct, and to describe the items available on the Website as accurately as possible and to depict the most up to date packaging. However, when ordering products, please note that Multymarketing USA LLC does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the Website will match the actual product that you receive. If a product described on the Website is not as described when you receive it, or the packaging on the Website does not match the product you receive, your sole remedy is to return it to us in an unused and undamaged condition in accordance with our Return Policy, which is listed on the Website under Customer Service. Multymarketing USA LLC descriptions of, or references to, products not owned by Multymarketing USA LLC do not imply endorsement of that product, or constitute a warranty by Multymarketing USA LLC.

Pricing Errors and Omissions. Please be aware that prices, availability and other purchase terms are subject to change. We make every effort to ensure the accuracy of the information on the Website and to correct errors once discovered. If we discover an error has occurred after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded the full amount of your order. Order Placement and Acceptance. If you order a product, payment must be received by Multymarketing USA LLC prior to Multymarketing USA LLC acceptance of the order. Multymarketing USA LLC may require additional information regarding your order if you have not provided all of the information required, and may cancel or limit an order any time after it has been placed.

Your order is expressly conditioned on acceptance of this Agreement. Once a properly completed order, your authorization, and a form of payment have been received, we will promptly locate the item(s) you have ordered to place them in line for shipment. All items are subject to availability. We will promptly inform you if the product(s) you have ordered are not available and we may offer you alternative product(s) of equal quality and value.

To the extent your conduct may be fraudulent, such as purchasing products through the use of fake or stolen cards, Multymarketing USA LLC will also report you to federal, state and/or local enforcements authorities.

Shipping and Risk of Loss. Multymarketing USA LLC will add applicable shipping and handling fees to your order. Unless otherwise noted, Multymarketing USA LLC will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order. Although Multymarketing USA LLC may provide delivery or shipment timeframes or dates, you understand that those are Multymarketing USA LLC good-faith estimates and may be subject to change. You further understand that product availability may be limited and particular products may not be available for immediate delivery, in which case the products will be delivered when they become available. If your order will be delayed (either from the date specified at the time of order or, if no date was specified, beyond 30 days from the date of your order, Multymarketing USA LLC will use reasonable good faith efforts to contact you. If Multymarketing USA LLC cannot contact you or you no longer wish to receive the item, Multymarketing USA LLC will cancel the order and promptly refund the amount tendered. Multymarketing USA LLC may reject orders where the stated delivery address is outside the United States.

Sales Tax. In the United States, Multymarketing USA LLC is required to collect applicable state and local sales tax on orders shipped to certain states. Taxes apply to most merchandise, but some states exclude certain items, like food products. Some taxing authorities also require the taxable amount to include any shipping and handling charges, while others charge sales tax only on merchandise. Multymarketing USA LLC is required to follow the rules of each state. Your final order total will include the appropriate state and local taxes.

Payment Information. In ordering products through the Website, you agree to provide only true, accurate, current, and complete payment information. By placing an order, you represent and warrant that you will only provide payment information which is yours or for which you are authorized to provide. Multymarketing USA LLC shall have the right to cancel your order or to suspend or terminate your account if we have grounds to believe that you have provided inaccurate, not current, fraudulent, or incomplete payment information to Multymarketing USA LLC , or for any other reason that we, in our sole discretion, deem appropriate.

International Orders. Multymarketing USA LLC may not directly sell certain Multymarketing USA LLC products in any jurisdiction other than the United States of America and Canada, as these products may not be approved for sale in other jurisdictions. While Multymarketing USA LLC may choose to accept orders for the purchase of its products from non-U.S. residents, the acceptance of such orders and the sale of such products will be subject to the following conditions:

• (a) You agree that the purchase of any Multymarketing USA LLC products by you, as a non-U.S. resident, shall be (i) ex works Multymarketing USA LLC facilities in the United States per Incoterms 2010, with all title risk and loss in the products passing to you in the United States; (b) You agree not to order more than a ninety (90) day supply of any consumable products within any ninety (90) day period;
• c) You hereby expressly authorize and direct Multymarketing USA LLC to load and ship the purchased products to your shipping address, and to contract on your behalf with a courier company for that purpose; and
• (d) You are the principal importer of record and will undertake responsibility for all applicable taxes, shipping, customs clearance, duties and import requirements from Multymarketing USA LLC facilities in the United States to your foreign shipping address.
• For Canadian Orders only: By ordering goods from Multymarketing USA LLC , you hereby authorize a licensed Canadian customs broker chosen by Multymarketing USA LLC to act as your agent, and to transact business with Canada Border Services Agency (CBSA) to clear your merchandise, account for applicable duties and taxes, to return merchandise to Multymarketing USA LLC and prepare and submit refund claims on your behalf for any merchandise that you return. You understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that you will obtain the refund directly from Multymarketing USA LLC. You also authorize the customs broker to endorse any refund check issued by CBSA in your name so that Multymarketing USA LLC can be reimbursed.

Electronic Communications, Signatures and Agreements

The information communicated on the Website constitutes an electronic communication. When you communicate with Multymarketing USA LLC through the Website or via other forms of electronic media, such as e-mail, you are communicating with Multymarketing USA LLC electronically. You agree that Multymarketing USA LLC may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that Multymarketing USA LLC provides to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication (e.g., by Multymarketing USA LLC or you).

You further acknowledge and agree that by clicking on the button labeled “SUBMIT”, “DOWNLOAD”, “I ACCEPT” or such similar links as may be designated by Multymarketing USA LLC , you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement and any hyperlinks contained herein. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including, without limitation, the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the “E-Sign Act”) or other similar statutes, YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE WEBSITE OR SERVICES OFFERED BY Multymarketing USA LLC . Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature, delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

Communications with Multymarketing USA LLC

To the extent permissible by applicable law, you acknowledge that telephone calls to or from Multymarketing USA LLC are monitored and recorded and you agree to such monitoring and recording.

You verify that any contact information provided to Multymarketing USA LLC , including, but not limited to, your mailing address, shipping address, e-mail address, residential phone number, and mobile phone number is true and accurate. You further verify that you are the telephone subscriber and/or that you own any telephone numbers that you provide to Multymarketing USA LLC. You acknowledge that by voluntarily providing your telephone numbers to Multymarketing USA LLC , you expressly agree to be contacted at the telephone numbers you provide.

You consent to receive e-mails, pre-recorded voice messages and/or autodialed calls (including text messages) by or on behalf of Multymarketing USA LLC relating to this Agreement, any purchase or transaction with Multymarketing USA LLC , matters related to your account (including debt collection), and promotions regarding Multymarketing USA LLC products. These communications may be made by or on behalf of Multymarketing USA LLC , even if your phone number is registered on any state or federal Do Not Call list. You acknowledge that you may incur a charge for these calls by your telephone carrier and that Multymarketing USA LLC will not be responsible for these charges.

Multymarketing USA LLC may obtain, and you expressly agree to be contacted at, e-mail addresses, mailing or shipping addresses and phone numbers provided by you directly or obtained through other lawful means, such as skip tracing. You agree to provide Multymarketing USA LLC notice within 30 days of any change to your contact information by writing to; Multymarketing USA LLC Customer Service or emailing info@multydrink.com Your consent to this communications provision is not required to make any purchase with Multymarketing USA LLC.

Limitation on Multymarketing USA LLC Liability

EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, SUCH AS NEW JERSEY, YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL Multymarketing USA LLC , ITS SUPPLIERS, PARENTS, SUBSIDIARIES, REPRESENTATIVES, AFFILIATES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THIS APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARE CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE, THE WEBSITE; (2) THE USE OF, OR THE INABILITY TO USE, ITEMS PURCHASED ON THE WEBSITE; OR (3) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR ITEMS.

BECAUSE SOME JURISDITIONS (INCLUDING, WITHOUT LIMITATION, THE STATE OF NEW JERSEY) PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU

Indemnification

Except where otherwise inapplicable or prohibited by law, including in the state of New Jersey, you agree to indemnify and hold harmless Multymarketing USA LLC , its directors, officers, employees, agents, co-branders, suppliers, subsidiaries, p arents, and affiliates, from and against any and all liability, losses, claims, demands, disputes, damages, and costs of any kind, including, without limitation, reasonable attorneys' fees and costs of litigation resulting from or in any way connected with your breach of this Agreement.

Termination of Website

Multymarketing USA LLC may, in its sole discretion, and at any time, terminate or suspend its operation of the Website or your use of the Website, if Multymarketing USA LLC reasonably believes that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Multymarketing USA LLC may, in our discretion, cancel any outstanding orders for the product.

Pre-Dispute, Mandatory Binding Arbitration, and Class Action Waiver

PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, YOU AGREE THAT ALL DISPUTES ARISING OUT OF OR RELATING TO ANY PURCHASE YOU MAKE VIA THIS WEBSITE, ANY INFORMATION YOU PROVIDE VIA THIS WEBSITE, THIS AGREEMENT (INCLUDING ITS FORMATION, PERFORMANCE, OR ALLEGED BREACH), AND YOUR USE OF THE WEBSITE WILL BE EXCLUSIVELY RESOLVED UNDER CONFIDENTIAL BINDING ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO BRING A LAWSUIT IN COURT AGAINST Multymarketing USA LLC , INCLUDING THE RIGHT TO A TRIAL BY JURY, AND RIGHTS AVAILABLE IN A COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST. ARBITRATION IS A FORM OF PRIVATE DISPUTE RESOLUTION IN WHICH PARTIES TO A CONTRACT AGREE TO SUBMIT THEIR DISPUTES AND POTENTIAL DISPUTES TO A NEUTRAL THIRD PERSON (CALLED AN ARBITRATOR) FOR A BINDING DECISION, INSTEAD OF HAVING SUCH DISPUTE DECIDED IN A LAWSUIT, IN COURT, BY A JUDGE OR JURY TRIAL.

YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

Generally. Arbitration is a method of resolving a Claim without filing a lawsuit. “Claim” means any dispute between you, Multymarketing USA LLC , and/or any involved third party relating to your account, Your Use (defined here), your relationship with Multymarketing USA LLC , or these Terms of Use and Conditions of Purchase. This includes any and all claims that relate in any way to your use of the products, your attempted use of the products, and any act or omission by Multymarketing USA LLC or any third party related to your use or attempted use of the products. You, Multymarketing USA LLC , or any involved third party may pursue a Claim. Multymarketing USA LLC agrees to binding arbitration should it have any Claims against you. Likewise, you agree to binding arbitration should you have any Claims against Multymarketing USA LLC . By agreeing to arbitrate, you waive the right to go to court and agree instead to submit any Claims to binding arbitration. This arbitration provision sets forth the terms and conditions of our agreement to binding arbitration and is governed by and enforceable under the Federal Arbitration Act (the “FAA”), 9 U.S.C. §§ 1-16, as amended.

Exceptions to Binding Arbitration. As an exception to binding arbitration, you and Multymarketing USA LLC both retain the right to pursue, in a small claims court, any claim that is within that court’s jurisdiction and proceeds on an individual (non-class) basis. Multymarketing USA LLC will not demand arbitration in connection with any individual claim that you properly file and pursue in a small claims court, so long as the claim is pending only in that court. Binding arbitration also does not apply to disputes concerning trade secret misappropriation, patent infringement, copyright infringement or misuse, or trademark infringement or dilution.
Mandatory Pre-Dispute Procedures. You acknowledge and agree that before initiating any Claim (subject to the exceptions above) against Multymarketing USA LLC , you will first give us an opportunity to resolve your problem or dispute. This includes sending a written description of your problem or dispute to us, including, but not limited to, information or representations related to our products and upon which you rely. You may send the written description by U.S. Mail to Multymarketing USA LLC (USA), Inc., 6540W 20th Ave (whouse 5, Hialeah, FL) Commencement of Arbitration. Except where otherwise prohibited by law (including, without limitation, the State of New Jersey), You and Multymarketing USA LLC agree to commence any arbitration proceeding within 1 year after the Claim arises (including the mandatory pre-dispute procedures outlined above) and that any proceeding commenced after 1 year shall be barred.
Arbitration Location. For your convenience, the arbitration may be conducted in the federal district where you reside. It may be held by telephone or through written submissions if both you and Multymarketing USA LLC agree.
Applicable Law. This Agreement has been made in and will be construed and enforced in accordance with the laws of the State of New York, without regard to principles of conflict of laws thereof Sponsoring Organization, Rules and the Arbitrator. You agree that any Claims shall be resolved by submitting the dispute to final and binding confidential arbitration before a single arbitrator who is a retired judge or an experienced attorney with experience in the subject(s) of the Claim. The arbitrator shall be chosen from JAMS Comprehensive Arbitration Rules and Procedures and the arbitration rules of the selected tribunal shall apply, which can be obtained by calling the selected tribunal.
The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of these Terms of Use and Conditions of Purchase and this arbitration provision. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration agreement can be enforced against a non-signatory to this agreement and whether a non-signatory to this agreement can enforce this provision against you or Multymarketing USA LLC .

Arbitration Fees. Multymarketing USA LLC shall pay for all filing, administrative, and arbitrator fees for an arbitration initiated by either party. The parties shall each pay their own additional fees, costs, and expenses, including, but not limited to, those for any attorneys, experts, documents, and witnesses. However, if Multymarketing USA LLC is the prevailing party in the arbitration, applicable law may allow the arbitrator to award attorneys’ fees and costs to Multymarketing USA LLC.
Arbitration Award. The arbitrator shall follow substantive law and may order any relief if permitted by law. The arbitrator may award any form of individual relief, including injunctions and punitive damages, so long as they are in accordance with applicable law. The arbitrator may award costs or fees to a prevailing party, but only if the law expressly allows it. Nothing herein shall be construed to limit the arbitrator’s ability to award remedies provided by applicable law. Any award rendered shall include a written opinion and shall be final, subject to appeal under the FAA.
Enforceability. This provision survives termination of your account or relationship with Multymarketing USA LLC , bankruptcy, assignment or transfer. If the class action waiver is deemed unenforceable (i.e., unenforceability would allow arbitration to proceed as a class or representative action), then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable, the remaining portions of this arbitration provision shall remain in full force and effect.
Miscellaneous. This provision is the entire arbitration agreement between you and Multymarketing USA LLC and shall not be modified except in writing by Multymarketing USA LLC.
Amendments. Multymarketing USA LLC reserves the right to amend this arbitration provision at any time. Your continued use of any Multymarketing USA LLC Website, purchase of an Multymarketing USA LLC product, or use or attempted use of an Multymarketing USA LLC product, is affirmation of your consent to such changes. Should the changes to this arbitration provision be material, Multymarketing USA LLC will provide you notice. Your continued use of any Multymarketing USA LLC Website, purchase of an Multymarketing USA LLC product, or use or attempted use of an Multymarketing USA LLC product, after receiving such notice is affirmation of your consent to such material changes.

YOU HAVE THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN 30 DAYS FROM THE DATE OF PURCHASE, USE, OR ATTEMPTED USE OF AN Multymarketing USA LLC PRODUCT (WHICHEVER COMES FIRST) BY WRITING TO Multymarketing USA LLC. GENERAL COUNSEL. FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SUBMIT A SIGNED WRITTEN NOTICE IDENTIFYING ANY Multymarketing USA LLC PRODUCT YOU PURCHASED, USED OR ATTEMPTED TO USE WITHIN THE 30 DAYS AND THE DATE YOU FIRST PURCHASED, USED OR ATTEMPTED TO USE OF Multymarketing USA LLC PRODUCTS. UNTIMELY OPT-OUTS WILL NOT BE VALID AND YOU MUST THEN PURSUE YOUR CLAIM THROUGH ARBITRATION PURSUANT TO THESE TERMS.

Privacy

In addition to these Terms of Use and Conditions for Sale, your purchase of products through the Website is subject to the Website [PRIVACY POLICY], which is incorporated herein by reference.

Exclusive Venue for Other Controversies

Any controversy excluded from the dispute resolution procedure and class action waiver provisions in this Agreement (other than an individual action filed in small claims court) shall be filed only in the state and federal courts located in New York City, New York, and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts for any such controversy.

Remedies for Multymarketing USA LLC

Notwithstanding the arbitration agreement contained in this Agreement, in order to avoid irreparable injury to Multymarketing USA LLC , in the event of any breach or threatened breach by you of the provisions of this Agreement, we shall be entitled to seek an injunction and other equitable relief restraining such breach. Nothing in this Agreement shall be construed as prohibiting Multymarketing USA LLC from pursuing any other remedies available to it for such breach or threatened breach, including the recovery of monetary damages from you.

Trademark Notices

Multydrink® is a trademark of MULTYMARKETING USA LLC. All other trademarks and service marks displayed on the Website are the property of MULTYMARKETING USA LLC or their respective owners. You may not use or display any trademarks or service marks owned by Multymarketing USA LLC without Multymarketing USA LLC’s prior written consent. You may not use or display any other trademarks or service marks displayed on the Website without the permission of their owners.

Copyright Policy

It is Multymarketing USA LLC policy to respect the copyright and intellectual property rights of others. Multymarketing USA LLC may remove content that appears to infringe the copyright or other intellectual property rights of others. In addition, Multymarketing USA LLC may terminate access by users who appear to infringe the copyright or other intellectual property rights of others. Further, Multymarketing USA LLC complies with the Digital Millennium Copyright Act.

If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Multymarketing USA LLC Copyright Agent the following information:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
2. A description of the copyrighted work that you claim has been infringed.
3. A description of where the material that you claim is infringing is located on the Website. You should identify the material with information reasonably sufficient to allow Multymarketing USA LLC to locate the material.
4. Your address, telephone number, and e-mail address.
5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement by you, made under penalty of perjury (e.g., notarized affidavit), that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Please direct inquiries regarding infringement issues by email to INFO@multydrink.com

Other Important Terms

Multymarketing USA LLC may assign, transfer, or sub-contract any of our rights or obligations under these Terms of Use and Conditions of Purchase to any third party at our discretion.

You acknowledge and understand that if Multymarketing USA LLC is unable to provide the products as a result of an event outside of its control, Multymarketing USA LLC will not be in breach of any of its obligations to you under this Agreement.

Any representations, warranties, and indemnification obligations made or undertaken by you will survive cancellation or termination of your account or relationship with Multymarketing USA LLC . No delay by Multymarketing USA LLC in exercising any right or remedy under these Terms of Use and Conditions of Purchase shall operate as a waiver of that right or remedy or shall affect Multymarketing USA LLC ability to subsequently exercise that right or remedy. These Terms of Use and Conditions of Purchase constitute the entire agreement between you and Multymarketing USA LLC relating to the subject matter herein. Any waiver must be agreed to by Multymarketing USA LLC in writing. These Terms of Use and Conditions of Purchase supersede any other terms previously published by us and any other representations or statements made by us to you, whether oral, written, or otherwise.

Contact Us

Questions about this Terms of Use should be sent to us at info@multydrink.com

We are delighted to offer you our LOWEST pricing plan with the Autoship Program on our product. This program allows you a simple & easy way to never run out of product. How it works:

• You choose to receive product monthly, bi-monthly (every 60 days), or quarterly (every 90 days)
• We will automatically ship and bill you for your selected product accordingly
• *Free Shipping - all recurring shipments will be shipped for FREE!
• Modifying your autoship: You may modify or cancel your Autoship at any time in your Multydrink.com account. Modifications or cancellation of your Autoship must be received at least three (3) days prior to the next scheduled payment in order to take effect for that Autoship period. Cancellations received less than 3 days prior to the next scheduled payment will take effect in the following Autoship period.

To sign up for autoship, simply choose to receive your product either once a month, every two months, or every three months on the drop down menu found on product pages.

Last updated: Oct 7, 2018

Welcome, and thank you for your interest in Multymarketing USA LLC, our website www.multydrink.com , and all related web sites, downloadable software, mobile applications (including tablet applications), and other products and services provided by us and on which a link to this Privacy Policy is displayed, and all other communications with individuals though written or oral means, such as email or phone (collectively, together with the Sites, our “Service” or “Services”).

This Privacy Policy (“Policy”) describes the information that we gather on or through our Service, how we use and disclose such information, the steps we take to protect such information, the choices available to you regarding our use of information, and how you can access and update this information. It is intended to meet our duties of transparency under the European Union “General Data Protection Regulation” or “GDPR.” By visiting the Sites, using the Service, and/or purchasing products through the Service, you accept the privacy practices described in this Policy.

Privacy Shield Commitment

As set forth in more detail herein, we have submitted an application (the “Privacy Shield Application”) to the U.S. Department of Commerce in order self-certify compliance with the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework (collectively, “Privacy Shield”), as set forth by the U.S. Department of Commerce. Subject to approval of the Privacy Shield Application, (i) Multymarketing USA LLC will comply with the EU Data Protection Directive 95/46/EC framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries and Switzerland to the United States, and (ii) Multymarketing USA LLC has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement. Any statement set forth in this Privacy Policy that states or implies that Multymarketing USA LLC is in compliance with Privacy Shield shall be deemed to mean that such compliance is subject to review and approval of the Application by the U.S. Department of Commerce.

Personal vs. Non-Personal Data

• Personal Data:
  We collect Personal Data from you, which data may include data received from within the European Union. “Personal Data” means any information relating to an identified or identifiable natural person. Examples of this kind of information include, as applicable, your name, organization name, email address, phone number, billing address, mailing address, credit card and payment details (which are collected and stored for recurring subscriptions), and other similar kinds of information that may be used for the same purpose. will not rent or sell your Personal Data to others. We may store Personal Data in locations outside the direct control of Multymarketing USA LLC (for instance, on servers or databases co-located with hosting providers including, without limitation, Zendesk, Braintree, Payu Latam, Place to pay, and Hosting Providers. Multymarketing USA LLC’s Hosting Providers may physically have servers located anywhere in the world (i.e. including outside United States of America). Any Personal Data you elect to make publicly available on our Sites or through the Service, such as posting comments on a blog page, will be available to others. If you remove information that you have made public on our Sites or through the Service, copies may remain viewable in cached and archived pages of our Sites or the Multymarketing USA LLC Service, or if other users have copied or saved that information. If you wish to post a comment on our blog, registration may be required.
• Non-Personal Data:
  We may gather and share non-Personal Data (such as anonymous usage data, referring/exit pages and URLs, IP address, browser and platform types, referring/exit pages, operating system number of clicks, etc.) with interested third parties to help them understand the usage patterns of Multymarketing USA LLC’s Service and those of our partners and affiliates. If you remove information that you have made public through the Multymarketing USA LLC Service or Sites, copies may remain viewable in cached and archived pages of the Multymarketing USA LLC Service or Sites, or if other users have copied or saved that information. Non-Personal Data may be stored indefinitely.

Use of Information

We use information that we collect in a variety of ways in providing our Service and operating our business, including, with respect to operations, improvements and communications. Such uses include facilitating the functioning of our business and Sites, complying with applicable law, providing you with products and services, or as otherwise as appropriate in connection with a legitimate business need, including, without limitation:

1. enabling, providing and enhancing the efficacy of Multymarketing USA LLC Sites, products, or services (including the Service and for any other purposes as may be further set forth in agreements between Multymarketing USA LLC and its customers, including acting as a data processor on behalf of its customers to the extent such customers act as data controllers);
2. customer service activities (including via email and telephone), including administering your account, processing / fulfilling / confirming orders, billing, providing technical support, responding to your requests, providing updates, and customizing, enhancing, upgrading and improving our Sites, products, services and offerings;
3. sales, marketing and promotional activities (including sales tracking, affiliate tracking, and administering contests), and customer relationship management (including newsletters, notices and sending you requested product or service information); and
4. internal business processes and management, analysis (including usage trends and preferences), crime/fraud detection and prevention, security, protecting Multymarketing USA LLC legal rights, and compliance with governmental, legislative, and regulatory requirements.

Integrated Services

You may be given the option to access or register for Multymarketing USA LLC Service through the use of your user name and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of your Google or Facebook account, or otherwise have the option to authorize an Integrated Service to provide Personal Data or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store information that the Integrated Service makes available to us (including, without limitation, your name, email address(es), date of birth, gender, current city, profile picture and URL), and to use and disclose it in accordance with this Policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service may make available to us, and make changes as appropriate. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Service.

Choice / Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at www.multydrink.com

Information Sharing

We will share your Personal Data with third parties only in the ways that are described in this privacy statement. We may provide your Personal Data to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your Personal Data only as necessary to provide these services to us.

We may also disclose your Personal Data

• as required by law such as to comply with a subpoena, or similar legal process;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• if we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our site(s) of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data;
• to any other third party with your prior consent to do so.

Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

Storage e and Processing.

As set forth in more detail above, but subject to appropriate safeguards: (i) your information collected through the Multymarketing USA LLC Service may be stored and processed anywhere in the world (including, without limitation, in the United States, Europe, or any other country in which Multymarketing USA LLC or its subsidiaries, affiliates or service providers maintain facilities), and (ii) Multymarketing USA LLC may transfer information that we collect about you, including Personal Data, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

How We Protect Your Information.

The security of your Personal Data is important to us. But while Multymarketing USA LLC is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Multymarketing USA LLC or guarantee that your information on the Multymarketing USA LLC Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials or credit card numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at info@multydrink.com. We may use an outside help platform, and a credit card processing company to bill you if you purchase Services. These companies do not retain, share, store or use Personal Data for any other purposes.

You shouldn’t install any specific software to use Multymarketing USA LLC Services, and our Site pages don’t install any software to your system. If you have any questions about security on our Sites, you can contact us at info@multydrink.com

Federal Trade Commission.

Subject to approval of the Privacy Shield Application (i) we are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). and (ii) we may be required to disclose Personal Data that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include Personal Data.

We may use other companies to place cookies on your computer to collect non-Personal Data to compile aggregated statistics for us about visitors to our site.

Web Beacons

Our web pages may contain electronic images known as web beacons (sometimes called single-pixel gifs) which may be used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Our web pages may also contain electronic images known as web beacons (sometimes called single-pixel gifs) that are set by our third-party partners. Web beacons may be used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.

Cross Border Transfer

Subject to approval of the Privacy Shield Application, (i) we will comply with the requirements of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries and Switzerland to the United States, and (ii) we adhere to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity and purpose limitation, access and recourse, enforcement and liability with respect to all Personal Data transferred from the EU to the US, and from Switzerland to the US, within the scope of its Privacy Shield certification.

Certain Personal Data may be subject to our more specific privacy policies, which are also consistent with the requirements of the EU-U.S. and EU-Switzerland Privacy Shield Frameworks.

We also collect Personal Data concerning our (and our affiliates’) employees, consultants and candidates for employment (Human Resources Data) in connection with administration of our human resources programs and functions and for purpose of communicating with our employees and consultants. We also apply the EU-U.S. Privacy Shield Principles to this data. Further information in this regard can be found in our Human Resources Privacy Policy available for employees and consultants by contacting our Human Resources (HR) department.

Unless we tell you differently, companies who work on our behalf do not have any right to use the Personal Data we provide to them beyond what is necessary to assist us. We ensure that those companies are contractually bound to confidentiality and use the data received on our behalf in line with this Privacy Policy and guarantee an adequate level of data protection. We will remain liable for any failure by the third party that receives Personal Data on our behalf, unless we prove that the event giving rise to the damage was solely caused by the third party.

Your Choices – Access, Correction & Deletion

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us as set forth in the “Contact Us” section below. At your request, we will have any reference to you deleted or blocked in our database.

You may also update, correct, or delete your account information and preferences at any time by contacting us as set forth in the “Contact Us” section below. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

You may decline to share certain Personal Data with us, in which case we may not be able to provide to you with our Service, including, without limitation, the products that we sell.

At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact Multymarketing USA LLC Data Protection Officer at info@multydrink.com. You also have a right to lodge a complaint with data protection authorities.

Data Retention

We only retain the Personal Data collected from you for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:

• unless you request otherwise, we keep your contact details for our future marketing and customer retargeting campaigns;
• backups are kept for twelve (12) months;
• billing information is retained for a period of seven (7) years as of their provision to Multymarketing USA LLC in accordance with applicable accounting and taxation laws;
• information on legal transactions between you and Multymarketing USA LLC is retained for a period of seven (7) years as of their provision to Multymarketing USA LLC in accordance with the general limitation period set for civil claims in applicable law.

Correcting and Updating Your Personal Data

To review and update your Personal Data to ensure it is accurate, contact us at info@multydrink.com

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Dispute Resolution

If you believe your Personal Data has been used in a way that is not consistent with this Privacy Policy, we invite you to contact us first at info@multydrink.com. We will make all efforts to resolve your complaints timely and accurately. Further, we have committed to cooperate with EU and Swiss Data Protection Authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC), and to comply with the information and advice provided by such authorities with regard to data transferred from the EU and Switzerland.

Under certain conditions, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

Modification of Privacy Policy

We reserve the right to modify the provisions of this Privacy Policy if deemed necessary. We will inform you of these changes on our website.

Contact Information

You can contact us by writing or email us at the address below:
6540W 20 th Ave, Warehouse 5, Hialeah, FL ZIP code 33016
Multymarketing USA LLC
Attn: Data Protection Officer